Startup Launches To Offer Payers an AI-Powered Contact Center Platform
TrampolineAI launched out of Redesign Health to help health plans with their contact centers.
Parakeet Health Flies Onto The Scene to Automate Healthcare Call Centers
Generative AI-powered voice platform Parakeet Health announced its launch and $3 million in seed funding. The startup seeks to automate many of the interactions that patients have with their doctor's staff, such as scheduling appointments and answering billing questions.
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The Top 5 Home Care Franchise Opportunities in the U.S.
The home care industry is booming. As Baby Boomers age and more families seek in-home solutions for loved ones, demand for home care services is at an all-time high.
988 Turns Two: What’s Next for the Crisis Response Lifeline?
It’s time for technology to deliver the tools that will help healthcare professionals respond to a mental health or substance misuse crisis with the same urgency we extend to patients experiencing a physical health emergency.
Work Friction: The Sleeper Crisis Plaguing Healthcare Contact Centers
How work friction takes shape, how it costs organizations, and how leaders can uncover long-term solutions